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Our Terms & Conditions

Payment

1. Are there any extra fees that I will have to pay on top of the listed price?

No, there are no extra fees. However, if you will be requesting any additional services that are not covered under the free packages, you will be billed accordingly.

2. Should I print a receipt to show the hotel reception?

If you are making payment via bank transfer, then yes, you will be required to provide a receipt of payment as proof at the hotel reception before your room key can be assigned.

3. Can I request a refund if I decide to cancel my booking?

Yes, you can. Simply call any of our reservation numbers to log your request, and we will process the refund as necessary.

Reservation

1. Do you offer a 30 days money back guarantee?

No, we don't offer a 30 days money back guarantee.

2. How can I book a room?

You can book online via our website or call any of our reservation phone numbers to assist with your booking.

3. Cancellation Policy

Guests must make their change or cancellation at least 24 hours before their scheduled date of arrival.